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Glidewell · Policy AID

AI Disclaimer

What Glidewell is — and is not

Document
AID
Status
In effect
Updated
3 June 2026
Governing law
New Zealand

Glidewell is an AI preparation companion, not a safety, medical, or travel authority. Read this before you rely on anything it produces.

01

Glidewell is not what it might sound like

Glidewell is a consumer wellness and trip-preparation tool. It uses AI to help you pack, plan, and stay calm around air travel. To be unmistakably clear:

  • Glidewell is NOT aviation safety advice or consulting.
  • Glidewell is NOT treatment or therapy for fear of flying, phobias, panic disorder, or any medical or psychological condition.
  • Glidewell is NOT a flight, ticket, seat, or travel booking service.
  • Glidewell is NOT pilot, crew, or aviation training of any kind.
02

If flying causes you real distress

Our anxiety content is general, educational wellbeing information — breathing exercises, grounding techniques, and gentle planning. It is not a diagnosis or a course of treatment.

If you experience a fear of flying that disrupts your life, severe anxiety, panic attacks, PTSD, or any other mental-health condition, please speak with a licensed psychologist, doctor, or mental-health professional. Glidewell is not a substitute for professional care, and nothing here should delay you from seeking it.

03

Always defer to official sources

AI can be wrong, incomplete, or out of date. Glidewell does not have live access to your flight, the weather, security rules, or border requirements.

  • Flight times, status, baggage allowances, and cabin rules — confirm with your airline.
  • Security and screening rules — confirm with the operating airport and its security authority.
  • Visas, customs, restricted and prohibited items, and entry requirements — confirm with the relevant embassy, consulate, or government authority.
  • Health and vaccination requirements — confirm with a qualified medical professional and official health authorities.
04

No liability for travel outcomes

To the fullest extent permitted by law, Safety Factor Aviation NZ Limited is not responsible or liable for any aviation incident, delay, cancellation, missed connection, denied boarding, lost item, financial loss, or any decision you make in reliance on Glidewell. You are responsible for your own travel choices and for verifying everything with the official sources above.

05

You are in control of how you use it

Treat Glidewell's output as a helpful starting point — a checklist to adapt, not an instruction to obey. Use your own judgement, and the guidance of professionals where appropriate.

Contact: support@safetyfactoraviation.com · +64 1438137353